Shift Leader

Jersey Mike’s Subs - Queen Creek; Queen Creek (AZ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Great pay and tips

Flexible scheduling

Training and growth opportunities

Complimentary manager meals and meal |

Job summary

Jersey Mike’s Subs in Queen Creek, AZ is seeking a friendly, energetic Shift Manager to lead daily operations and provide exceptional guest experiences. You’ll drive service standards, manage the shift, and uphold food safety, speed, and accuracy while supporting a high-energy team.

The role offers growth opportunities, flexible scheduling, and meal benefits for managers, with a focus on delivering the Jersey Mike’s “Sub Above” experience.

Qualifications

• Must be at least 18 years old.
• Positive attitude and dedication to customer satisfaction.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced environment with a team-player mindset.
• Hardworking, trustworthy and reliable.
• Strong work ethic and commitment to learning and modeling company policies.
• Able to work flexible hours to manage and operate the business, including weekends and opening/closing shifts.

Responsibilities

• Deliver “Sub Above” Service: lead the team, greet guests, and ensure guests leave happier than when they arrived.
• Own the Shift: manage food safety, speed, and accuracy, plus behind-the-scenes tasks and cash control.
• Keep it Spotless: maintain store presentation, uniforms, and a ready-to-impress environment.
• Coach the Team: train and develop staff to deliver Sub Above experiences.
• Set the Standard: ensure crew follows company guidelines and policies.

Skills

Customer service orientation

Team leadership

Communication skills

Flexibility

Job description

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs

Join Our Team That Makes Everyday Fun

Ready to step into leadership? We’re looking for friendly, enthusiastic Shift Managers to join our Jersey Mike’s team. We’ll give you the tools to lead with confidence!

Our Mission

To exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees.

About Us

At Jersey Mike's, being "A Sub Above" isn't just about the food—it's about the people and how we treat our team and even our community. We’re all about making a real difference. If you thrive in a high-energy environment and want a job where you can actually grow, learn new skills, and connect with awesome people, Jersey Mike's is the place to be!

Why You’ll Love Working Here

• Friendly, positive, team atmosphere
• Great pay and tips
• Flexible scheduling
• Training and growth opportunities--we love to promote from within!
• Complimentary manager meals and meal discounts

What You’ll Do as a Shift Manager

• Deliver “Sub Above” Service: You’ll bring main character energy to lead the team and wow the guest. Be quick with a friendly welcome, great at banter, and take pride in making sure every person who walks in leaves happier than when they arrived.
• Own the Shift: You handle the details from start to finish. You’re on top of food safety, speed, and accuracy on the line, but you’re also trusted with the behind-the-scenes work—keeping cash secure and making sure all the shift checklists are complete.
• Keep it Spotless: You own the presentation of the store. You set the standard for a spotless environment and fresh uniforms, making sure you and your team always show up ready to impress.
• Coach the Team: You love seeing your team succeed. You’ll support and train the crew, making sure everyone has the skills and confidence to deliver a true "Sub Above" experience.
• Set the Standard: You keep operations running smoothly by making sure the whole crew understands and follows our company guidelines and operational policies.

What We’re Looking For

• Must be at least 18 years old
• Positive attitude and dedication to customer satisfaction
• Excellent interpersonal and communication skills
• Ability to thrive in a fast-paced environment with a team-player mindset
• Hardworking, trustworthy and reliable
• Strong work ethic and commitment to learning and modeling company policies
• Able to work flexible hours to manage and operate the business, including weekends and opening/closing shifts

Physical Requirements

• Standing for extended periods
• Frequent bending, lifting, and reaching
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally
• Repetitive motion when operating slicer

Other Related Requirements

• Must be able to get reliably to work
• Must be able to obtain ServSafe certification

Ready to Join the Team?

If you’re positive, energetic, and excited to grow, we’d love to meet you!

Hiring Locations

9032 - 20715 E Rittenhouse Rd Ste 103, Queen Creek, AZ 85142
9068 - 40930 North Ironwood Dr Ste 112, Queen Creek, AZ 85140
9079 - 561 E Bella Vista Rd #105, San Tan Valley, AZ 85143

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