Shift Leader

Papa John's International , Inc.; Punta Gorda (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Weekly paychecks

Flexible Hours

Discount of 50% OFF all carryout orders

Training and Recognition Programs

Competitive Compensation

Job summary

A leading pizza franchise in Punta Gorda is seeking a Shift Leader to supervise restaurant operations. Responsibilities include ensuring product quality, managing shift coverage, and complying with company policies. The ideal candidate should have a high school diploma or equivalent and previous experience in a restaurant environment. Skills in cash management, planning, and effective communication are essential. This role offers flexible hours and competitive compensation.

Qualifications

• Preferably has a High School diploma or GED.
• Serv-Safe/Local or State Food Service Certification preferred.
• Experience as a restaurant shift lead is a plus.

Responsibilities

• Supervises shifts and ensures customer service quality.
• Handles operations and compliance with company procedures.
• Manages shift coverage and product quality standards.
• Conducts cash management duties and inventory levels.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Benefits

• Weekly paychecks
• Flexible Hours
• Discount of 50% OFF all carryout orders
• Training and Recognition Programs
• Competitive Compensation

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commit to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication