Shift Leader

Papa Johns #919; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Flexible Hours

Discount of 50% OFF all carryout order

Employee Referral Program

Training and Recognition Programs

Competitive Compensation

Job summary

Papa John’s #919 is seeking a Shift Leader to supervise shifts and ensure high quality products and customer service. The role supports restaurant profitability through policy adherence and efficient operation.

You will manage shift coverage, monitor costs, and assist with inventory using company systems. Training and recognition programs accompany competitive compensation and growth opportunities.

Qualifications

• Adheres to station guidelines for dough management, accuracy, and portioning.
• Maintains product quality, customer service, and safe, clean operations.
• Provides feedback and follows policies to control costs and optimize shifts.

Responsibilities

• Adheres to guidelines and expectations for each station, making quality products and maintaining procedures.
• Exhibits core values, maintains a positive attitude, collaborates with team, and adapts to change.
• Ensures adequate shift coverage and maintains product quality, service, and cleanliness within standards.
• Contributes to profit goals by cash management and inventory control.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

Benefits:

• Weekly paychecks
• Flexible Hours
• Discount of 50% OFF all carryout orders
• Employee Referral Program
• Training and Recognition Programs
• Competitive Compensation

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed