Shift Leader

Jersey Mike's Subs; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the restaurant industry, Jersey Mike's Subs, is seeking a Shift Leader in Portland. This role involves supporting daily operations, coaching staff, and ensuring high food quality and customer service. Ideal candidates will have a high school diploma, QSR experience, and a passion for leading teams in a fast-paced environment.

Qualifications

• Must be 18+ to operate the slicer.
• Preferred: 1 year QSR experience.
• Reliable transportation.

Responsibilities

• Lead by example in food quality and customer interaction.
• Manage and lead a team of 2-5 crew members.
• Ensure safety and sanitation standards are met.

Skills

Customer Service

Team Leadership

Food Quality Management

Effective Communication

Education

High school diploma or equivalent

Tools

Serve Safe Food Handler Certification

Job description

Join to apply for the Shift Leader role at Jersey Mike's Subs

About Jersey Mike's

Jersey Mike's has been making high-quality subs since 1956 in Point Pleasant, New Jersey. Our culture is rooted in community, personal and professional development, and a commitment to serving the best sandwiches with exceptional customer service.

Role Overview

A Shift Leader supports the management team in daily operations, including coaching staff, ensuring food quality, customer service, cash handling, training, enforcing policies, marketing participation, sales building, sanitation, and communication.

Responsibilities

• Lead by example in food quality, customer interaction, and appearance.
• Create food according to Jersey Mike's standards.
• Maintain cleanliness and sanitation.
• Manage and lead a team of 2-5 crew members.
• Perform opening and closing tasks.
• Proficient in slicing and baking bread.
• Ensure safety and sanitation standards are met.

Qualifications

• High school diploma or equivalent.
• Preferred: 1 year QSR experience.
• Serve Safe Food Handler Certification.
• Must be 18+ to operate the slicer.
• Reliable transportation.

Physical and Work Requirements

• Ability to move or transport up to 50 lbs.
• Work 38-40 hours per week.
• Ability to work in a fast-paced environment with a sense of urgency.
• Effective communication skills.

Additional Details

• Full-time employment.
• Mid-Senior level management role.
• Industry: Restaurants.