Shift Leader

Carl's Jr; Pico Rivera (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Carl's Jr in Pico Rivera, CA is seeking a Shift Leader to support the General Manager by directing shift activities, maximizing sales, and delivering fast, friendly service.

You will supervise team members, handle opening/closing, ensure cash accuracy, and follow POS procedures while maintaining quality standards and a safe work environment. Previous leadership and ability to train others are valued.

Qualifications

• 18 years of age
• High school diploma or equivalent
• Ability to lift up to 40 lbs comfortably
• Able to stand for long periods
• Comfortable working in walk-in coolers and freezers
• Vision and concentration for computer/Cash register use
• Cross-train on various positions within the restaurant

Responsibilities

• Provide a quality product and guest service experience ensuring total guest satisfaction
• Establish an environment of trust with clear communication across the organization
• Plan, organize and implement daily operational routines and paperwork
• Open/close duties as directed by Restaurant Management
• Support the goals and directives of Restaurant Management
• Follow POS procedures and cash handling procedures
• Resolve guest questions and complaints in a timely and efficient manner with management involvement
• Delegate shift responsibilities and drive team performance

Skills

Leadership

Customer service

Communication

Cash handling

POS operation

Education

High school diploma or equivalent

Tools

Cash register

POS systems

Computer use

Job description

Akash Management, LLC is a restaurant leading company while doing business as Carl’s Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Shift Leader Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Shift Manager Requirements

• Must be 18 years of age
• Must have High school diploma or equivalent
• Must have the ability to lift and/or move up to 40 lbs. comfortably
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Job Type

• Full-time or Part-time with flexible scheduling