Shift Leader

7379 1100254 Carl's Jr 9861 DeSoto Ave Lassen Chatsworth CA 91311; West Chatsworth (CA); On-site; USD 17,000 - 22,000; Full time

Job summary

Akash Management, LLC, operating as Carl’s Jr., seeks a Shift Leader to support the General Manager by driving daily operations and guest satisfaction on site in California. You will supervise shifts, ensure quality service, manage cash handling, and uphold brand standards while coordinating with the management team.

The role requires leadership, reliability, and the ability to train teammates across multiple positions, with responsibilities for opening/closing and maintaining a strong

Qualifications

• 18+ years of age
• High school diploma or equivalent required
• Ability to lift/move up to 40 lbs
• Stand for long periods
• Occasional work in walk-in coolers/freezers
• Vision for distance, near, color, depth, and peripheral
• Ability to operate a computer or cash register
• Work around heat and in close quarters; handle cleaning products
• Willing to cross-train on various positions

Responsibilities

• Provide quality product and guest service to ensure total guest satisfaction
• Foster honest, open communication across the organization
• Plan and execute daily operations and complete required paperwork
• Open/close as directed by management
• Support management decisions and directives
• Follow POS procedures and cash handling protocols
• Resolve guest questions, complaints, and problems promptly
• Delegate tasks and set high team goals to drive results

Skills

Leadership

Customer service

Cash handling

POS procedures

Team supervision

Education

High school diploma or equivalent

Tools

POS system

Computer/Cash register

Job description

Akash Management, LLC is a restaurant leading company while doing business as Carl’s Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.

Shift Leader Primary Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Shift Manager Requirements

• Must be 18 years of age
• Must have High school diploma or equivalent
• Must have the ability to lift and/or move up to 40 lbs. comfortably
• Able to stand for long periods of time, bend, and stoop
• Comfortable working occasionally in walk-in coolers and freezers
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Job Type

• Full-time or Part-time with flexible scheduling