Shift Leader

Southern Rock Restaurants; Paducah (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

Southern Rock Restaurants is seeking a Shift Leader for McAlister's Deli in Paducah, KY. You will oversee shifts, coach team members, and ensure high standards of food quality, sanitation, and guest service.

Responsibilities include opening/closing tasks, inventory, temperature checks, and effective communication with the General Manager to resolve guest issues and maintain a fun, safe work environment.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Lead, monitor, coach and train team members to ensure operational execution.
• Adhere to labor metrics and monitor sales across the shift.
• Ensure cleaning duties are completed thoroughly and safely.
• Work hands-on in all restaurant positions and support the team.
• Provide an exceptional guest experience and follow service standards.
• Perform opening/closing duties including readiness checks and cash handling.
• Handle guest issues and escalate to the General Manager as needed.
• Manage food orders, storage and temperature checks to maintain safety.

Skills

Team player

Positive energy

Strong communication

Job description

Shift Leader | McAlister's Deli (Southern Rock Restaurants)# Shift LeaderPaducah (1320)## Job DescriptionSouthern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.**Description of Position**The Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.**Key Duties and Responsibilities*** Leading, monitoring, coaching and training team members to ensure operational execution.* Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.* Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.* Proficient in all restaurant positions and work hands-on with team members in each of these areas.* Works as part of a team to provide an exceptional Guest experience to our patrons.* Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.* Performs opening and closing managerial duties including readiness checklists and cash handling duties.* Handles Guest issues or conflicts and reports them to the General Manager immediately.* Places, checks in, and stores food and orders.* Completes daily temperature line checks to ensure food safety practices are adhered to.* Help maintain a safe, clean, and fun work environment.* Communicate effectively to the management team regarding essential information impacting the business.* Report any team member issues or concerns to the General Manager.**Qualifications*** Team player who works well with others.* Positive energy with a strong desire to learn and grow.* Strong communication skills.**Other Requirements** SavannahSavannahConversation Started • Oct 26Hi! I'm Savannah, your personal McAlister's Deli (Southern Rock Restaurants) job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.I can help you apply to the Shift Leader role at 5021 Hinkleville Road, Paducah KY 42001. To get started, can you please provide me with your first and last name?