Shift Leader

Dunkin North St Donuts LLC; North Salem (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

Paid training

Medical & Dental insurance

Vision & Life Insurance

Employee discounts (ADP)

Hotel discounts

Career growth within company

SNHU degree program

Job summary

Northern Management Group is hiring Shift Leaders for our Dunkin’ locations in the New England area. Join a family-oriented network and help drive daily operations, guest satisfaction, and team success on a single shift.

We offer competitive pay, paid training, and strong benefits as part of a culture that promotes from within. EVerify is used to confirm eligibility, and franchisee ownership means your wage and benefits are set locally.

Qualifications

• Must have prior fast food/quick service experience.
• Demonstrated customer service and communication skills.
• Ability to assist management on a single shift.

Responsibilities

• Assist the management team with daily shift operations.
• Lead and motivate the shift team to deliver great service.
• Support training and onboarding of new staff.

Skills

Customer Service

Verbal Communication

Self Starter

Shift Leadership

Fast Food Experience

Job description

Northern Management Group is currently hiringSHIFT LEADERSto join our growing management team. We are a family oriented growing Network of Dunkin’ locations. We currently operate 27 locations and are looking to grow! Immediate openings available!

Are you looking for change where you can make a difference? Are you ready for the next step in starting a career? Then, we’d love to speak with you. Our Shift Leaders members are an integral part of our business and are where we look for our next Assistant Managers. America runs on Dunkin’ but Dunkin’ runs on our Inspired Team!

Applying after September 1, 2026? Ask us about the Fresh Start Bonus (up to $500 over your first year).

What we offer:

• Competitive Salary - $16.50 - $18.00 per hour
• Paid Time off - Vacation time for FT employees & Sick Time
• Paid Training
• Great Benefits Including Company Sponsored Medical & Dental insurance and Voluntary insurance options Including Vision, Life, Accident, and more!
• Career Opportunities – we always look to promote from within first
• Paid Training
• Affordable College Degree Program through SNHU
• ADP Employee discounts
• Hotel Discounts throughout New England
• Fun, Friendly environment
• Stable, supportive environment that values your individual contributions to grow our portfolio
• Great leadership team that all share a common goal to make us the employer of choice

Who we are looking for:

• Friendly Role Model that can assist the management team in the operations of a single shift
• Motivated Self Starter with great positive Energy
• Previous Fast Food/Quick Service Restaurant Experience
• Top Notch Customer Service Skills
• Strong Verbal and written communication skills

You are applying for work with a franchisee of Dunkin', not Inspire Brands, Dunkin Brands, Dunkin or any of its affiliates. Any information submitted will be provided solely to that franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

We use eVerify to confirm U.S. Employment eligibility.