Shift Leader

Papa John's - Warm; North Palm Beach (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Weekly paychecks

Flexible Hours

Discount of 50% OFF all carryout order

Employee Referral Program

Training and Recognition Programs

Competitive Compensation

Job summary

Papa John’s is seeking a Shift Leader in Florida to supervise shifts, uphold safety standards, and ensure top-quality pizzas and service. You will manage station activities, guide team performance, and help control costs and speed of service.

The ideal candidate has a high school diploma or GED, prior restaurant leadership experience, and relevant food-safety certification. We offer competitive pay and a supportive work environment with growth opportunities.

Qualifications

• Cash handling and point-of-sale awareness.
• Excellent planning and organizational skills for fast-paced service.
• Clear, professional communication with customers and team.

Responsibilities

• Oversee assigned shift to ensure high-quality food and customer service.
• Maintain product quality, kitchen safety, and adherence to procedures.
• Support inventory, labor, and cash controls in line with company policies.
• Lead, motivate, and coach team members to meet performance goals.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Benefits:

• Weekly paychecks
• Flexible Hours
• Discount of 50% OFF all carryout orders
• Employee Referral Program
• Training and Recognition Programs
• Competitive Compensation

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed