Shift Leader

Plaza Bonita Mall; National City (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Key holder duties

Flexible schedule 20–40 hours

Free on-duty meals

Training & growth

Uniforms provided

Health, life, and 401(k) benefits

Job summary

Jamba in National City, CA, located at Plaza Bonita Mall, is seeking a Shift Manager to lead daily operations, safeguard quality, and boost guest experiences. This role acts as the store heartbeat when managers are away and focuses on smooth, friendly service.

The position emphasizes leadership, team motivation, and problem-solving across busy shifts, with opportunities for growth and development within the Jamba Ohana.

Qualifications

• Must be 18 years or older.
• 3–6 months of first-line supervisory experience preferred.
• High school diploma or equivalent experience.

Responsibilities

• Lead the team and be the go-to decision maker during your shift.
• Maintain high standards for food quality, service, cleanliness, and safety.
• Motivate and support team members to deliver exceptional guest experiences.
• Troubleshoot challenges—team needs, guest concerns, or supplier issues.
• Know when and how to elevate matters to store leadership.

Skills

First-line supervisory experience

Customer service

Leadership

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Microsoft

Job description

Lead the Blend — Become a Jamba Shift Manager!

Our Mission: Making eating better, easier, and way more fun.
Your Mission: Bring that vision to life—every single shift.

Since Y2K, Jamba has been a go-to lifestyle favorite, serving up refreshing smoothies, ono acai bowls, and signature flavors guests know and love. Now we’re growing our Ohana and inviting passionate, people-focused leaders to step into a Shift Manager role.

If you’re ready to blend leadership with good vibes, this is your moment.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep the operation running smoothly, the team motivated, and guests leaving happy (and refreshed!).

What You’ll Do:

• Lead the team and be the go-to decision maker during your shift
• Maintain high standards for food quality, service, cleanliness, and safety
• Motivate and support team members to deliver exceptional guest experiences
• Troubleshoot challenges—team needs, guest concerns, or supplier issues
• Know when and how to elevate matters to store leadership

Perks You’ll Love:

• Key holder opportunities with open/close responsibilities
• Flexible schedules with 20–40 hours per week
• Free on-duty meals + employee discounts on Jamba favorites
• Whirl’d Class training and growth opportunities
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

• Must be 18 years or older
• 3–6 months of first-line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required
• 0–1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in cold environments (walk-in fridge/freezer)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste-test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience
• Comfortable using smartphones, tablets, and POS technology
• General knowledge of food service or nutrition terms is a bonus

Ready to Lead with Flavor?

Join the Jamba Ohana and blend your passion, leadership, and future with us.