Shift Leader

Insomnia Cookies; Mobile (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

As a Shift Leader at Insomnia Cookies, you will lead your bakery team to deliver exceptional customer service and ensure smooth operational processes during your shift. This position involves hands-on leadership, fostering a fun and productive atmosphere while managing inventory, and coaching team members. With opportunities for growth in a reputable and rapidly expanding company, you will contribute significantly to your store's success.

Benefits

Excellent training & mentorship

Pet insurance for your furry loved ones

Job stability with a rapidly growing company

Achievable growth/promotion opportunities

Fun, exciting team environment

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products.
• Support store leadership by maintaining operations during your shift.
• Provide a safe, clean working environment.

Skills

Outstanding communication

Time management

People skills

Detail focused

Results-oriented

Leadership

Tools

Point of Sales systems

Job description

As aShift Leader at ourUoSA store located at5753 Old Shell Road, Mobile AL 36608, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

*Excellent training & mentorship

*Pet insurance for your furry loved ones

*Job stability with a rapidly growing and reputable company

*Achievable growth/promotion opportunities

*You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

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