Shift Leader

Dunkin' | Oracle Management; Livermore Falls (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee is looking for a Shift Leader to supervise and coach Crew Members during each shift, ensuring execution of Brand standards and a welcoming guest experience. You will set goals, assign tasks, and motivate the team to celebrate successes with constructive feedback.

Ideal candidates are energized by teamwork, thrive in a fast-paced environment, and are committed to growth within the company through demonstrated leadership and hands-on coaching.

Qualifications

• Experience leading a team in a fast-paced setting.
• Ability to coach Crew Members and provide timely feedback.
• Strong commitment to delivering a great guest experience.

Responsibilities

• Coach Crew Members throughout the shift to meet Brand standards.
• Assign tasks, set goals, and monitor performance.
• Foster a friendly, efficient environment and resolve issues promptly.

Skills

Leadership

Coaching

Guest service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard