Shift Leader

Lenwich; Metairie, Northern (LA, KY); Hybrid; USD 16,000 - 25,000; Full time

Benefits offered by this job

Tips

Employee benefits

Job summary

Chicken Salad Chick Metairie is looking for a Shift Leader to oversee daily operations, coach the team, and ensure exceptional guest experiences in a fast-paced environment.

The role requires leadership experience, strong communication, and a flexible schedule including weekends and varying shifts. You will contribute to a drama-free culture and learn from an Owner/Operator while enjoying competitive pay and benefits.

Qualifications

• Minimum one year of restaurant leadership or management experience.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Reliable transportation and a valid driver's license.
• Ability to work flexible hours including weekends and rotating shifts.

Responsibilities

• Lead and manage restaurant operations during shifts including opening and closing procedures.
• Coach, train, and mentor team members to deliver outstanding customer service.
• Handle guest interactions, take orders, manage payments, and ensure guest satisfaction.
• Maintain cleanliness and organization of the restaurant including dining area, restrooms, and parking lot.
• Stock and replenish supplies as needed during shifts.
• Ensure food safety and cleanliness standards are consistently met.
• Create and sustain a positive, energetic, and professional work environment.
• Manage shift schedules and support team accountability while promoting a fun atmosphere.

Skills

Restaurant leadership

Coaching

Communication

Customer service

Team motivation

Flexibility

POS systems

Job description

# Shift LeaderChicken Salad Chick MetairiePart of Chicken Salad ChickMetairie, LAPosted 4 months ago$11.50 - $18.00/hour + tipsFull-time## About the RoleChicken Salad Chick Metairie is seeking a dynamic and dedicated Shift Leader to join our team. This role offers an exciting opportunity for individuals passionate about leadership, coaching, and delivering exceptional customer service in a fast-paced restaurant environment. As a Shift Leader, you will be responsible for overseeing daily operations, ensuring a "drama free" work culture, and motivating the team to uphold high standards of quality and hospitality. Our ideal candidate is hardworking, kind, respectful, and enthusiastic about fostering a positive team atmosphere while maintaining operational excellence.The role requires a combination of opening, mid-shift, and closing shifts, demanding a strong work ethic, energy, and flexibility. Working at Chicken Salad Chick goes beyond serving delicious food; it is a chance to grow your professional skills, learn from an experienced Owner/Operator, and become an integral part of a community-focused establishment. We pride ourselves on a supportive environment that encourages leadership development and offers competitive pay alongside unique benefits and programs.## What you'll do* Lead and manage restaurant operations during shifts including opening and closing procedures* Coach, train, and mentor team members to deliver outstanding customer service* Handle guest interactions, take orders, manage payments, and ensure guest satisfaction* Maintain cleanliness and organization of the restaurant including dining area, restrooms, and parking lot* Stock and replenish supplies as needed during shifts* Ensure food safety and cleanliness standards are consistently met* Create and sustain a positive, energetic, and professional work environment* Manage shift schedules and support team accountability while promoting a fun atmosphere## What we're looking for* Minimum one year of restaurant leadership or management experience* Strong communication and interpersonal skills* Proven ability to train and coach team members effectively* Excellent customer service orientation* Reliable transportation and a valid driver's license* Ability to work flexible hours including weekends and rotating shifts## Nice to have* Experience with cash handling and POS systems* Knowledge of food safety and sanitation regulations* Previous experience working in a fast-casual restaurant* Leadership skills in conflict resolution and team motivation### Work ScheduleEvery dayMorning (6AM - 12PM)Afternoon (12PM - 6PM)Evening (6PM - 12AM)### Ready to apply?Job TypeFull-timeScheduleEvery day:Morning, Afternoon, EveningSalary$11.50 - $18.00/hourWith tips$17.50 - $24.00/hour