Shift Leader

Firehouse Subs - Franchise; Menomonee Falls (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading franchise of Firehouse Subs seeks a Shift Manager responsible for overseeing shift operations, ensuring compliance with health and labor regulations, and delivering superior service. The role demands strong leadership, communication skills, and operational management, offering an engaging opportunity within a passionate restaurant culture.

Qualifications

• Ability to work on feet for up to 13 hours at a time.
• Ability to lift up to 50 lbs.
• Participating in hiring, training, and disciplining of employees.

Responsibilities

• Accountable for profitable operation during assigned shifts.
• Ensure compliance with all regulations and company policies.
• Provide leadership and training to the restaurant team.

Skills

Leadership

Communication

Compliance knowledge

Operational management

Job description

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other applicable regulations required for the legal operation of the business.
• Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
• Ensure the profitability of the business by operating shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
• Assist the GM in coordinating and implementing current operational game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs in a professional, positive manner at all times.
• Communicate effectively with the GM/Owner regarding any issues that may impact the business.
• Ability to work on their feet for up to 13 hours at a time.
• Ability to lift up to 50 lbs.
• Perform any other duties assigned by GM/Owner.

Compensation: $14.00 - $18.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the Firehouse Subs Public Safety Foundation.

The founders are committed, the food is their creation, and the brand is a family of franchise operators who share their passion for generously serving food and community. Based on recent consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry supporting local community activities for three consecutive years. A portion of purchases at Firehouse Subs locations is donated to the Firehouse Subs Public Safety Foundation, with a minimum donation of $1 million annually.

Our mission is to uphold our commitment to:

• Hearty and flavorful food
• Heartfelt service
• Public safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions are made by the restaurant management. All employment inquiries should be directed to the restaurant, not Firehouse Subs Corporate.