Shift Leader

Bruegger's Bagels; Matthews (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

Join a leading bagel company as a Shift Leader, where you'll enhance team morale and improve guest experience. Enjoy a non-traditional schedule with no evening shifts while leading a dedicated team and gaining valuable management experience.

Benefits

Flexible schedule

Paid time off after 90 days

Competitive pay plus tips

Employee Assistance Program

401K with company match

Qualifications

• Ability to work varied hours, including early mornings and weekends.
• Must be 18 or older.
• ServSafe Certification or ability to obtain before training completion.

Responsibilities

• Work directly with the General Manager to motivate the team.
• Open and close the store with minimal supervision.
• Ensure food quality and maintain a safe, clean environment.

Skills

Leadership

Team Motivation

Customer Service

Education

High School Diploma or Equivalent

Job description

Brand:

Bruegger's Bagels

Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 years. We guarantee two things: first, we’re committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second, we are committed to work-life balance for our team. Our stores close at 2pm, so you will never miss a dance recital or a once-in-a-lifetime concert. Join our team!

We are looking for a Shift Leader!

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a lot of flavor and helps hold it all together!

A day in the life of a Shift Leader

Our Shift Leaders work directly with the General Manager to motivate the team and deliver a great guest experience. They set the morale and tone of the team, provide feedback, and coach team members. They open and close the store with minimal supervision. They ensure the quality of food and beverages and maintain a safe, clean environment. This role offers opportunities for career growth, with many General Managers starting as Shift Leaders and Team Members. If you enjoy making people's mornings brighter, we'd love to hear from you.

What’s in it for you:

• Flexible schedule
• Paid time off after 90 days
• No evening or night shifts; shifts end by 3PM
• Competitive pay plus tips
• Employee Assistance Program – free therapy, financial advising, legal advice, etc.
• Learn To Live – free online life coaching and webinars
• 401K with company match

What we are looking for:

• High school diploma or equivalent
• Must be 18 or older
• Ability to work varied hours, including early mornings and weekends
• Ability to pass background checks
• ServSafe Certification or ability to obtain before leadership training completion
• Valid driver’s license preferred but only required at specific locations
• Tip eligibility varies by state

Address: Festival Shopping Center, 1905 Matthews Township Parkway, Matthews, NC 28105

The physical demands include sitting, standing, bending, lifting, and moving intermittently during work hours. These may be performed with or without reasonable accommodations. Duties may change; the company reserves the right to modify responsibilities. This description provides a general overview and is not all-inclusive.

We are an equal opportunity employer, committed to fair treatment regardless of race, ethnicity, color, religion, gender, sexual orientation, age, national origin, disability, military status, or other protected categories. Employment decisions are based solely on qualifications.