Shift Leader

Biscuitville; Lincolnton (NC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and benefits

401k with company match

Advancement opportunities

Flexible hours

Job summary

Biscuitville FRESH SOUTHERN® is seeking a guest-obsessed Shift Leader in Lincolnton, NC. You’ll coach a team to ensure order accuracy, quality, and timely service while upholding company standards. The role emphasizes community leadership and living Biscuitville’s values.

We offer flexible hours and a culture that supports work-life balance, with opportunities for advancement and a strong team environment focused on guests and service excellence.

Qualifications

• High school diploma or GED.
• Valid driver’s license and reliable transportation.
• Ability to operate basic computer systems and email.
• Strong customer service and teamwork mindset.

Responsibilities

• Coach team to ensure accurate orders, quality food, and proper temperatures.
• Model compliance with Code of Conduct and policies.
• Develop crew members to take on greater responsibilities.
• Act as a Biscuitville leader in-store and in the community.
• Create a friendly atmosphere for guests and assist in cost control.

Skills

Team leadership

Customer service

Communication

Problem solving

Flexibility

Education

High school diploma or GED

Tools

POS system

Job description

1433 East Main Street, Lincolnton, NC, 28092

Job Description

We are seeking "guest-obsessed" Shift Leaders to join our family!

At Biscuitville FRESH SOUTHERN® , we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life’s blessings. We are proud that many of our team members have been with Biscuitville for decades. They found a place they love to work, and we show our appreciation by providing a career, not just a job.

You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Our restaurant hours of operation are from 5:00 am until 2:00 pm, which means you have your afternoons and evenings free! We call it "Life After 2."

We’ve got a host of reasons to join the Biscuitville family:

• Competitive pay and benefits
• Flexible hours - enjoy life after 2 pm
• Fun environment - fast-paced and team-oriented
• 401k with a company match
• Advancement opportunities - learn valuable business and people skills

At Biscuitville FRESH SOUTHERN® , we believe that the best way to be successful is to have fun and work together as a team. That means creating and maintaining a friendly, positive environment where team members are passionate about our brand and committed to pleasing our guests.

Responsibilities:

• Coach your team to ensure order accuracy, speed, high food quality and correct food temperatures are achieved every day, for every order, and every guest.
• Set an example for other Team Members by emulating consistent compliance with all company standards and policies including the
• Code of Conduct, Attendance and Uniform and Appearance policy.
• Help develop crew members to acquire new knowledge, skills, and abilities to enable them to advance to higher levels of responsibility and greater contribution.
• Acting as a leader in Biscuitville as well as in the community.
• Creating a friendly atmosphere for customers by visiting the dining room.
• Assisting in operating costs and cash control.
• Ensuring proper inventory levels through accurate ordering.
• Making employees feel a part of the Biscuitville family.
• Filling in for crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc

Qualifications:

As our ideal candidate, you:

• High school diploma or GED.
• Valid driver's license and ability to pass a criminal background check.
• Reliable transportation required for daily tasks such as errands, bank deposits, etc. Regular local travel required.
• Ability to operate and navigate computer systems including but not limited to sending and receiving e-mails and creating, printing, and saving documents.
• Ability to lift and carry up to 50 pounds.
• Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.