Shift Leader

Biscuitville; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Competitive pay and benefits

Flexible hours

Job summary

Biscuitville is seeking a Shift Leader at our Burlington, NC location. The role guides a small team during morning shifts from 5:00 am to 2:00 pm, ensuring order, food quality, and guest satisfaction while maintaining Biscuitville’s friendly, fast-paced culture.

Ideal candidates demonstrate reliability, ability to train teammates, manage inventories, and uphold company standards. This position offers a family-friendly schedule and opportunities to grow within the Biscuitville family.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to lead and coach a team.
• Comfort with basic computer tasks and POS systems.

Responsibilities

• Coach team to ensure accurate orders, speed, and food quality.
• Model adherence to Code of Conduct, Attendance, and Uniform policies.
• Develop crew members’ skills and readiness for higher roles.
• Lead Biscuitville operations in daily activities and community presence.
• Create a welcoming dining room atmosphere for guests.
• Assist in inventory, cash control, and cost management.

Skills

Team leadership

Customer service

Communication

Computer literacy

Education

High school diploma or GED

Tools

POS system

Inventory management

Job description

2045 N. Church Street, Burlington, NC, 27212

Job Description

We are seeking “guest-obsessed” Shift Leaders to join our family!

At Biscuitville FRESH SOUTHERN®, we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life’s blessings. We are proud that many of our team members have been with Biscuitville for decades. They found a place they love to work, and we show our appreciation by providing a career, not just a job.

You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Our restaurant hours of operation are from 5:00 am until 2:00 pm, which means you have your afternoons and evenings free! We call it “Life After 2.”

We’ve got a host of reasons to join the Biscuitville family:

• Competitive pay and benefits
• Flexible hours - enjoy life after 2 pm
• Fun environment - fast-paced and team-oriented
• 401k with a company match
• Advancement opportunities - learn valuable business and people skills

At Biscuitville FRESH SOUTHERN®, we believe that the best way to be successful is to have fun and work together as a team. That means creating and maintaining a friendly, positive environment where team members are passionate about our brand and committed to pleasing our guests.

Responsibilities:

• Coach your team to ensure order accuracy, speed, high food quality and correct food temperatures are achieved every day, for every order, and every guest.
• Set an example for other Team Members by emulating consistent compliance with all company standards and policies including the
• Code of Conduct, Attendance and Uniform and Appearance policy.
• Help develop crew members to acquire new knowledge, skills, and abilities to enable them to advance to higher levels of responsibility and greater contribution.
• Acting as a leader in Biscuitville as well as in the community.
• Creating a friendly atmosphere for customers by visiting the dining room.
• Assisting in operating costs and cash control.
• Ensuring proper inventory levels through accurate ordering.
• Making employees feel a part of the Biscuitville family.
• Filling in for crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc

Qualifications:

As our ideal candidate, you:

• High school diploma or GED.
• Valid driver's license and ability to pass a criminal background check.
• Reliable transportation required for daily tasks such as errands, bank deposits, etc. Regular local travel required.
• Ability to operate and navigate computer systems including but not limited to sending and receiving e-mails and creating, printing, and saving documents.
• Ability to lift and carry up to 50 pounds.
• Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.