Shift Leader

PrimoHoagies - Lancaster, PA; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Leadership experience for career development

Supportive, family-owned culture

Opportunities for advancement

Employee meal discounts

Performance-based growth opportunities

Job summary

PrimoHoagies in Lancaster, PA is seeking a dynamic Shift Leader to oversee daily operations and maintain the high standards that earned recognition as the Best Hoagie Shop in America. Responsibilities include leading a team, managing food safety compliance, and ensuring exceptional customer service. Ideal candidates have leadership experience, strong communication skills, and the ability to multitask in a fast-paced environment. Join a family-owned culture with opportunities for growth and advancement within a thriving franchise network.

Qualifications

• Leadership experience in a restaurant environment, preferably fast-casual.
• Strong communication and organizational skills essential for team success.
• Ability to multitask effectively in a high-volume setting.

Responsibilities

• Lead and guide the team to ensure operational excellence.
• Maintain high standards of food safety and sanitation.
• Deliver exceptional customer service and resolve issues promptly.

Skills

Leadership experience in restaurant

Strong communication skills

Organizational skills

Ability to multitask in a high-volume environment

Knowledge of food safety practices

Flexible availability

Job description

Benefits

• Leadership experience that builds long-term career development
• Supportive, family-owned culture with strong corporate training
• Opportunities for advancement within a fast-growing franchise network
• Employee meal discounts
• Competitive pay with performance-based growth opportunities

Shift Leader

Lead a team. Serve the best hoagies in America. Grow with a winning brand.

PrimoHoagies is looking for a passionate, hands-on Shift Leader to oversee daily operations and uphold the award-winning quality that has led USA Today to recognize us as the Best Hoagie Shop in America three years running. If you’re driven, detail-oriented, and energized by fast-paced restaurant leadership, you’ll fit right in.

What You’ll Do

• Lead and guide team
• Knowledge and operate all aspects of the shift Slicer, Dresser, Cashier, Prep, Dish
• Enforce all food safety, sanitation, and health standards
• Deliver exceptional customer service and resolve concerns promptly
• Maintain store cleanliness, organization, and PrimoHoagies brand presentation

What You Bring

• Leadership experience in restaurant (fast-casual a plus)
• Strong communication and organizational skills
• Ability to multitask in a high-volume environment
• Knowledge of food safety practices
• Flexible availability, including nights, weekends, and holidays

Why PrimoHoagies

• Family-owned culture with long-tenured, dedicated teams Fresh-to-order Specialty Hoagies made with premium ingredients
• A level of excellence and consistency that led USA Today to recognize us as the Best Hoagie Shop in America three years running
• A brand committed to authenticity, craftsmanship, and exceptional guest experiences

If you’re ready to lead a team, grow a business, and represent a top national brand, apply today and bring your best to PrimoHoagies.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to PrimoHoagies Corporate.