Shift Leader

Smashburger; Lake Hiawatha (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the fast-casual dining sector is seeking a dedicated Shift Leader to enhance team performance and ensure exceptional guest experiences. This role offers a unique opportunity to manage staff, promote a positive work environment, and maintain high operational standards. With a focus on internal growth and career advancement, the company provides a supportive atmosphere that values teamwork and individual contributions. If you are passionate about leading a team in a dynamic setting, this position is perfect for you.

Benefits

Tip Share

Referral Bonuses

Free Meal per Shift

Flexible Schedules

Medical, Dental, and Vision Options

Paid Time Off

401K Match

Employee Assistance Program

Fast Track for Career Advancement

Free Uniform

Qualifications

• Previous experience as a Shift Leader is required.
• Completion of a train-the-trainer course within 90 days.

Responsibilities

• Manage FOH and BOH staff performance and training.
• Ensure operational standards and food safety compliance.
• Oversee daily labor and manage food costs.

Skills

People Management

Communication Skills

Organizational Skills

Attention to Detail

Job description

Join to apply for the Shift Leader role at Smashburger.

Our first Smashburger restaurant opened in 2007 with the goal of serving a better burger. Better burgers require better service, support, and teamwork. We are committed to treating our team members fairly in a diverse and safe environment. With an average of 10 new restaurants opening each year, we focus on building internal opportunities for learning and growth. We build better: Better Burgers, Better Teams, Better Experiences.

Benefits include:

• Tip share - earn up to $2/hr. extra in tips
• Referral bonuses for referring friends
• Free meal per shift for managers and shift leaders
• Flexible schedules in a fun, family-friendly environment
• Medical, Dental, and Vision options
• Paid time off (vacation and sick leave)
• 401K match (for employees 21 and older)
• Employee Assistance Program
• Fast track for career advancement
• Free uniform

Shift Leader Responsibilities include:

• Managing performance of FOH and BOH staff
• Promoting a positive work environment
• Training employees
• Rewarding employee performance
• Ensuring operational standards and food safety compliance
• Managing guest experience metrics
• Onboarding and training new staff
• Managing food costs and inventory
• Overseeing daily labor

Requirements:

• Previous Shift Leader experience
• Completion of train-the-trainer course within 90 days
• Availability to work nights, weekends, and holidays
• Adherence to uniform standards
• Ability to follow all company and legal guidelines
• Strong communication and people management skills
• Attention to detail and organizational skills
• Physical ability to stand for long periods and lift up to 50 lbs

We are an equal opportunity employer committed to diversity and inclusion. All applicants will be considered without regard to age, race, sex, religion, national origin, disability, or other protected statuses.