Shift Leader

McAlister's Deli; Lafayette (IN); On-site; USD 18,000 - 23,000; Full time

Job summary

Southern Rock Restaurants, LLC is hiring a Shift Leader for Lafayette, IN to supervise restaurant teams and ensure top-notch service and safe, high-quality food. You may work across multiple roles to support daily operations and guest satisfaction during opening, mid, or closing shifts.

The role emphasizes measuring labor, training staff, managing inventory, and maintaining brand standards. You will resolve guest concerns and partner with the General Manager to sustain performance.

Qualifications

• Team player with strong interpersonal skills and collaborative mindset.
• Positive energy and motivation to learn and grow within the team.
• Excellent communication skills to interact with guests and staff.

Responsibilities

• Lead, monitor, coach and train team members for operational execution.
• Adhere to labor metrics, monitor sales and manage shifts accordingly.
• Perform opening/closing duties, cash handling and readiness checklists.
• Ensure cleaning duties, food quality and sanitation standards are met.
• Handle guest issues and communicate with the General Manager as needed.
• Oversee food storage, temperatures, inventory and safety compliance.

Skills

Team player

Positive energy

Strong communication

Job description

# Shift LeaderLafayette (1222)## Job DescriptionSouthern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.**Description of Position**The Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.**Key Duties and Responsibilities*** Leading, monitoring, coaching and training team members to ensure operational execution.* Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.* Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.* Proficient in all restaurant positions and work hands-on with team members in each of these areas.* Works as part of a team to provide an exceptional Guest experience to our patrons.* Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.* Performs opening and closing managerial duties including readiness checklists and cash handling duties.* Handles Guest issues or conflicts and reports them to the General Manager immediately.* Places, checks in, and stores food and orders.* Completes daily temperature line checks to ensure food safety practices are adhered to.* Help maintain a safe, clean, and fun work environment.* Communicate effectively to the management team regarding essential information impacting the business.* Report any team member issues or concerns to the General Manager.**Qualifications*** Team player who works well with others.* Positive energy with a strong desire to learn and grow.* Strong communication skills.