Shift Leader

Insomnia Cookies LLC; Jonesboro (AR); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a rapidly growing company as a Shift Leader in Jonesboro, where you'll manage bakery operations and lead a fun team! This role is perfect for those who thrive in a dynamic environment and love providing exceptional customer service. You'll enjoy flexible part-time schedules, daily pay options, and a supportive work atmosphere. If you're passionate about leadership and creating delightful experiences for customers, this is the perfect opportunity for you. Be part of a company that values growth, stability, and, of course, delicious cookies!

Benefits

Flexible work schedules

Pay-on-Demand

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Employee discount

Free cookies with every shift

Qualifications

• 1+ year experience in customer service roles is essential.
• Must have strong leadership and communication skills.

Responsibilities

• Provide excellent customer service and maintain bakery operations.
• Lead the team, manage tasks, and ensure food safety.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Attention to Detail

Education

High School Diploma

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Delivery Drivers for our brand new Jonesboro, AR location! This new store opening will be located at 1009 Canera Drive, Suite 139B, Jonesboro, AR 72405!

As a Shift Leader with Insomnia Cookies, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond) by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OF OUR SWEET SHIFT LEADER PERKS:

1. Flexible part-time work schedules
2. Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
3. Paid vacation and sick time off
4. Interactive training & mentorship
5. Pet insurance for your furry loved ones
6. Job stability with a rapidly growing and reputable company
7. Achievable growth/promotion opportunities
8. You get to work in a fun, exciting team environment
9. Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

1. Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
2. Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
3. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
4. Support and work alongside the Cookie Crew
5. Provide a safe, clean working environment for our guests and staff and adhere to safe food handling practices
6. Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

1. At least 1 year of working experience in a customer service focused role
2. Point of Sale systems experience
3. Outstanding communication, time management, and people skills
4. Outgoing/friendly/patient demeanor
5. Detail focused and results-oriented
6. Ability to lead-by-example and motivate others
7. Ability to lift up to 40 lbs.
8. Legally eligible to work in the United States
9. Must be 18 years or older to be employed