Shift Leader

Medley Johns Creek; Johns Creek (GA); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tips

Development

Fun Environment

Playa Discounts

Job summary

Playa Bowls is seeking a Shift Leader to support store operations and guest experiences in Johns Creek, GA. You’ll help open and close shifts, delegate tasks, and ensure quality food preparation.

You’ll deliver friendly, attentive service in a fast-paced environment, while upholding PB Food Safety standards and brand values. This mid-level, part-time role offers a fun, team-driven workplace with growth opportunities.

Qualifications

• Must pass PB Food Safety certification within 3 months.
• Available to work 5 shifts per week and minimum 30 hours.
• Weekend availability required.

Responsibilities

• Manage and maintain food quality; discard product when necessary.
• Delegate work to employees in a responsible manner.
• Lead opening and closing shifts.
• Manage refunds and respond to customer issues politely.
• Record inventory levels during and after shifts.
• Count cash, safe, and deposits.
• Communicate issues to management during shifts.
• Ensure tasks meet company standards and timelines.
• Live the Playa Bowls mission and values.

Skills

Customer service

Flexibility

Teamwork

Prioritization

Problem solving

Job description

Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 250-unit operator and franchisor of the leading fast casual restaurant concept.

WHAT WE OFFER

• Tips: Our awesome staff + our awesome guest = a lot of tips!
• Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
• Fun Environment: We are always dancing, smiling & having lots of fun!
• Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

WHO YOU ARE

You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As a Shift Leader, you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOU’LL DO

• Manage and maintain the quality of food, discarding product when necessary
• Delegate work to employees in an appropriate and responsible manner
• Responsible for leading opening and closing shifts
• Manage and issue refunds
• Solve customer issues in a polite and professional manner
• Manage and record inventory levels throughout the shift and at the end of the night
• Count the register, safe, and deposit
• Communicate effectively with management regarding any issues throughout the shift
• Ensure that all tasks are completed in a timely manner and in accordance with company standards
• Lives the Playa Bowls mission, purpose, and values

WHAT YOU’LL BRING

• Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
• Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
• Collaboratives effectively with team, fostering a positive and productive work environment
• Skilled at prioritizing tasks to meet customer demands during peak hours
• Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
• Ensuring accurate orders and maintaining food presentation standards

REQUIREMENTS

• Must be available to work 5 shifts a week, minimum of 30 hours a week
• Must be available weekends but expected to work as the business dictates
• Must pass the required PB Food Safety certification requirement within 3 months of employment

ESSENTIAL PHYSICAL FUNCTIONS

• Must be able to remain in a stationary position for prolonged periods of time
• Must be able to lift or otherwise move 25-40 pounds occasionally
• Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.
• Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).
• Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.

about this role

employer

Business type

Food & Beverage

Mid-level

Part-Time

location

Johns Creek, GA, US