Shift Leader

Dunkin' | High Performance Hospitality; Irvine (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Awesome team environment

Growth opportunities

Job summary

The Dunkin' franchisee in Irvine is seeking a Shift Leader to coach Crew Members and ensure brand standards and guest experience. You will set goals, assign tasks, and motivate teammates while delivering friendly service.

Benefits include competitive wages, an awesome team environment, and opportunities for growth within the company for high performers.

Qualifications

• Experience coaching crew members or similar supervisory experience preferred.
• Strong guest-service skills and a friendly, professional demeanor.
• Ability to train, motivate, and provide timely feedback to staff.

Responsibilities

• Coach Crew Members during shifts to execute brand standards.
• Set goals, provide job assignments, and motivate others.
• Deliver a great and friendly guest experience and handle guest questions.

Skills

Coaching

Team leadership

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard