Shift Leader

Jersey Mike's Subs; Hudson (WI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

In House Training and Development

Closed on Thanksgiving, Christmas, and

Holiday pay

Time and a Half for select holidays

Discounted Meals

Great Co-Workers

Year round bonuses

Medical Insurance

Health Insurance

Job summary

Jersey Mike's Subs in Hudson, WI is seeking a Shift Leader to help oversee in-store operations with the General Manager. You will lead by example, ensure the store is orderly, and that employees perform duties efficiently and with integrity.

The role requires enthusiasm and a positive attitude, flexible day/night shifts, weekends, and holidays, the ability to stand for long periods, lift up to 40 pounds, and strong teamwork to deliver excellent customer service.

Qualifications

• Be energetic, hard-working and ethical.
• Commitment to learning and teamwork.
• Flexible to day and nights shifts, weekends and holidays.
• Ability to stand long hours and work in a fast-paced environment.
• Ability to lift up to 40 pounds.

Responsibilities

• Greet customers and take orders with a consistently positive attitude.
• Input orders into a POS system and handle payments accurately.
• Prepare subs according to specifications while following safety procedures.
• Operate kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness and sanitation daily.
• Coordinate with team to create schedules and train staff.
• Address customer concerns per Jersey Mike's standards.
• Maintain a neat appearance and comply with dress code.

Skills

Energetic

Team Player

Flexibility

Customer service

Tools

POS system

Cash handling

Grill & slicer

Job description

Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift leaders must lead by example and execute systems and procedures with 100% integrity. As a Shift leader, your attitude needs to be enthusiastic, friendly, and positive, and follow all guidelines and initiatives outlined in the \"line employee\" description.

Requirements

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Ability to lift 40 pounds
• Must be 18 years old or older

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Benefits

• Competitive Pay
• In House Training and Development
• Closed on Thanksgiving, Christmas, and Easter
• Time and a Half for select holidays
• Discounted Meals
• Great Co-Workers!
• Year round bonuses
• Medical Insurance
• Health Insurance

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a \"Sub Above\", and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.