Shift Leader

CKE Restaurants, Inc.; Holly Hill (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to assist in managing daily operations. This role is pivotal in ensuring customer satisfaction and enhancing team performance. You will collaborate closely with the management team to implement business strategies that drive sales and improve efficiencies. If you have a passion for the restaurant industry and possess strong leadership skills, this opportunity is perfect for you. Join a dynamic team and make a significant impact in a fast-paced environment where your contributions are valued.

Qualifications

• 2-3 years of experience in restaurant management.
• High School Diploma or GED required.

Responsibilities

• Assist the General Manager with management activities.
• Ensure quality product and customer service experiences.
• Support efforts to maximize sales and minimize costs.

Skills

Restaurant Management Knowledge

Planning and Time Management

Team-Building Skills

Problem-Solving Skills

Effective Communication

Education

High School Diploma or GED

Job description

HD-HOLLY HILL
8545 Old State Rd
Holly Hill, SC 29059, USA

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role collaborates with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan and that all Crew Persons and Team Leaders perform their responsibilities effectively.

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

1. Consistently provides a quality product and customer service experience that delivers total customer satisfaction.
2. Strives to improve the skills and performance of all Crew Persons.
3. Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading shift activities.
4. Complies with all Company policies and procedures regarding business and personnel practices.
5. Models and encourages Company shared values.
6. Demonstrates effective oral and written communication skills with internal and external contacts.
7. Attends training to stay current on industry trends.
8. Participates in company meetings, webinars, and conference calls.
9. Performs other duties or special projects as assigned based on business needs.

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Approximately two (2) to three (3) years of experience and/or education demonstrating knowledge of restaurant management.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Team-building skills.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling issues.
• Reliable personal transportation, valid driver’s license, and proof of insurance.
• Effective communication methods to stay connected with the restaurant, including an open-door policy.
• Strong analytical and organizational skills with the ability to implement process improvements for positive business outcomes.

WORK ENVIRONMENT

Fast-paced environment working with kitchen equipment in confined spaces.

PHYSICAL DEMANDS

• Stand for extended periods.
• Bend and stoop.
• Work around heat.
• Lift 50–75 lbs. comfortably.
• Handle various cleaning products.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.