Shift Leader

Dunkin' | Mota Donuts; Greenfield (MA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Greenfield, MA is seeking a Shift Leader to coach Crew Members during shifts, ensuring brand standards and delivering a friendly guest experience. This role focuses on guiding the team to perform at peak service levels and uphold Dunkin's customer-first ethos.

You will set goals, assign tasks, motivate the crew, celebrate successes, and provide timely feedback to help colleagues grow within a supportive, team-oriented environment.

Responsibilities

• Coaching Crew Members throughout shifts to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard