Shift Leader

Insomnia Cookies LLC; Fort Worth (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Join an exciting and rapidly growing bakery as a Shift Leader, where you will take charge of operations and ensure a fun atmosphere for both customers and staff. This role requires hands-on leadership, from baking to customer interaction, while maintaining high standards of service and safety. You'll enjoy flexible schedules, daily pay options, and opportunities for growth in a supportive team environment. If you're passionate about delivering quality experiences and leading a dynamic team, this position is perfect for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Fun team environment

Employee discount and FREE cookies

Qualifications

• 1+ year of experience in a customer service role is required.
• Strong leadership and communication skills are essential.

Responsibilities

• Provide exceptional customer service and maintain bakery operations.
• Lead and support the Cookie Crew while ensuring a clean environment.

Skills

Customer Service

Communication Skills

Time Management

Leadership

Point of Sale Systems

Detail-Oriented

Team Motivation

Education

High School Diploma or equivalent

Tools

Point of Sale Systems

Job description

Become a Shift Leader at our brand new Fort Worth, TX bakery located at 1062 W Magnolia Avenue, Fort Worth, TX 76104. As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

1. Flexible part-time work schedules
2. Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
3. Paid vacation and sick time off
4. Interactive training & mentorship
5. Pet insurance for your furry loved ones
6. Job stability with a rapidly growing and reputable company
7. Achievable growth/promotion opportunities
8. You get to work in a fun, exciting team environment
9. Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

1. Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
2. Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
3. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
4. Support and work alongside the Cookie Crew
5. Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
6. Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

1. At least 1 year of working experience in a customer service focused role
2. Point of Sale systems experience
3. Outstanding communication, time management, and people skills
4. Outgoing/friendly/patient demeanor
5. Detail focused and results-oriented
6. Ability to lead-by-example and motivate others
7. Ability to lift up to 40 lbs.
8. Legally eligible to work in the United States
9. Must be 18 years or older to be employed