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Dunkin' Franchisee in Easthampton, MA seeks a Shift Leader to coach Crew Members and ensure Brand standards are met while delivering a friendly guest experience.
You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance and guest satisfaction during your shift.
Previous supervisory experience in a fast-paced retail or food service environment is preferred, and opportunities for advancement are available within the franchise network.
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Benefits of working for a Dunkin' franchisee: