Shift Leader

Jersey Mike's Pennsylvania; East York (PA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay plus tips

Paid leadership training

Advancement opportunities

Team-oriented environment

Employee discounts

Job summary

Jersey Mike's Subs is looking for energetic, dependable Shift Leaders who are passionate about delivering outstanding customer service and leading by example. Pay ranges from $17.00 to $19.00 per hour plus tips, with tips averaging an additional $3.00–$5.00 per hour.

You will lead and motivate the team during your shift, deliver great service, prepare fresh food, assist with opening and closing, maintain a clean and stocked restaurant, train new team members, and uphold food safety and company

Qualifications

• Leadership ability to guide a team during busy shifts.
• Strong commitment to high-quality customer service.
• Ability to work well in a fast-paced, collaborative environment.
• Reliability and punctuality in scheduling and shift coverage.

Responsibilities

• Lead and motivate the team during your shift
• Deliver exceptional customer service every day
• Prepare fresh, high-quality food with attention to detail
• Assist with opening and closing procedures
• Maintain a clean, organized, and well-stocked restaurant
• Help train and develop new team members
• Ensure food safety and company standards are followed

Skills

Leadership

Customer service

Teamwork

Dependable

Job description

Now Hiring Shift Leaders – Join the Jersey Mike's Team!

Ready to take the next step in your career? Jersey Mike's Subs is looking for energetic, dependable Shift Leaders who are passionate about delivering outstanding customer service and leading by example.

At Jersey Mike's, we're more than just great subs—we're a team that works hard, supports one another, and gives back to our communities. Whether you have leadership experience or are ready to grow into a leadership role, we'll provide the training and support you need to succeed.

Pay & Perks

Shift Leaders: $17.00-$19.00 per hour + tips (tips average an additional $3.00-$5.00 per hour!)

Why You'll Love Working Here

• Flexible scheduling to fit your lifestyle
• Competitive pay plus generous tips
• Paid leadership training
• Opportunities for advancement—we promote from within!
• Fun, fast-paced, team-oriented work environment
• Employee discounts
• Be part of a company that is committed to giving back to the community

What You'll Do

• Lead and motivate the team during your shift
• Deliver exceptional customer service every day
• Prepare fresh, high-quality food with attention to detail
• Assist with opening and closing procedures
• Maintain a clean, organized, and well-stocked restaurant
• Help train and develop new team members
• Ensure food safety and company standards are followed

We're Looking for People Who

• Have a positive attitude and lead by example
• Enjoy working with and motivating others
• Thrive in a fast-paced environment
• Are dependable, organized, and eager to learn
• Take pride in providing an outstanding guest experience
• Believe teamwork is the key to success
• Want a career with real growth opportunities

If you're ready to join a company that values hard work, teamwork, and exceptional customer service, we'd love to meet you and show you why Jersey Mike's is a great place to build your career.

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.