Shift Leader

MedStar Health; East Lansing (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

MedStar Health is seeking a Shift Leader for their East Lansing store. As the captain of the bakery, you will ensure excellent service and product quality while managing daily operations and team efficiency. Ideal candidates will have customer service experience and strong leadership skills in a fun, team-oriented environment.

Benefits

Excellent training & mentorship

Job stability with a rapidly growing company

Achievable growth/promotion opportunities

Fun, exciting team environment

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products throughout guests' experience.
• Support store leadership by maintaining operations, communicating information, and training team members.
• Manage cash handling and deposits.

Skills

Customer Service

Communication

Time Management

Leadership

Detail Focused

Tools

Point of Sales systems

Job description

As aShift Leader at ourMSU store located at603 E Grand River Ave, East Lansing MI 48823, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

*Excellent training & mentorship

*Job stability with a rapidly growing and reputable company

*Achievable growth/promotion opportunities

*You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

*Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

*Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

*Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

*Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

*At least 1 year of working experience in a customer service focused role

*Point of Sales systems experience

*Outstanding communication, time management, and people skills

*Detail focused and results-oriented

*Ability to lead-by-example and motivate others

*Ability to lift up to 40 lbs.

*Legally eligible to work in the United States

*Must be 18 years or older to be employed

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