Shift Leader

Baskin-Robbins; DuBois (Clearfield County); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Disability & Life Insurance

Job summary

Dunkin' Donuts franchisee is seeking Shift Leaders to drive store operations and ensure CARE standards. You will supervise crew deployment, drive thru performance, and maintain quality control of our products, including our famous Americas Best Coffee, brewed fresh every 18 minutes.

Join a team that values growth from within and offers competitive weekly pay, paid time off, employee meals, and comprehensive medical and dental coverage for full‑time staff.

Qualifications

• Candidates should be ready to lead a team.
• Strong customer service skills are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead store team during shifts and assign tasks.
• Ensure fast, friendly, and energetic service.
• Monitor quality control of products and operations.
• Oversee crew deployment and drive-thru performance.
• Support the General Manager and communicate results.

Skills

Leadership potential

Customer service

Teamwork

Job description

Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. (“Customers Are Really Everything”) level of service. Shift Leaders focus on the key elements of the Dunkin’ Donuts operational drivers, which include:

• Fast, friendly, and energetic service
• Quality control of our great products, including our own “Americas Best Coffee,” which is brewed fresh every 18 minutes!
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Being a team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Shift Leader position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin’! Our Shift Leaders are our next Managers. We value growth from within…if that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits Include:

• Competitive Weekly Pay
• Paid Time Off
• Employee Meals
• Medical and Dental Insurance with Company Contribution (full time employees)
• Colonial Accident, Short Term Disability and Life Insurance Available

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.