Join to apply for the Shift Leader role at Big Boy Restaurants.
This entry-level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing, coaching, and delegating to employees to ensure the timely delivery of top-quality food, friendly and welcoming behaviors, and maintenance of high cleanliness and sanitation standards.
Shift Leader Responsibilities
- Protects the cash assets of the restaurant during each shift, including counting and verifying the safe and cash drawers at the beginning and end of each shift, completing the bank deposit slip, and entering information into the safe log.
- Works with the Executive General Manager and Assistant Managers to achieve maximum sales and profits while maintaining operational standards and procedures.
- Enforces all company policies, procedures, and standards, ensuring compliance with all government laws regarding wages, hours, and sanitation, and completes all required documentation.
- Implements advertising and promotions coordinated by the Marketing Department, ensuring proper food preparation and presentation.
- Maintains safety and sanitation standards in the restaurant.
- Assists in training employees to ensure proper onboarding and development.
- Supports the management team in delivering guest satisfaction.
- Maintains a professional appearance and adheres to uniform standards.
Shift Leader Job Skills
- High School Diploma or GED.
- Sufficient strength and agility to lift and carry up to 50 lbs.
- Ability to bend, reach, and climb stairs.
- Ability to work long hours and stand for extended periods.
- Ability to read, count, write, and follow recipes accurately.
- Ability to stand, sit, and drive for long periods.
- Good hearing, visual acuity, communication, memory, writing, reading, math, and organizational skills.
Desired Traits and Hospitality Skills
- A helpful personality.
- Ability to work well with others and maintain professionalism.
- Ability to develop professional relationships with staff and guests.
- Strong communication and leadership skills.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Restaurants
This job posting is active. Apply now to join Big Boy Restaurants as a Shift Leader and help deliver excellent guest experiences.