Shift Leader

Firehouse Subs; Daphne (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

Firehouse Subs is seeking a shift manager to oversee operations during assigned shifts, ensuring compliance with regulations and company policies while leading a team. The role demands a focus on profitability, superior guest service, and effective communication with the General Manager. Candidates should be ready for an active role that involves both leadership and operational responsibilities.

Qualifications

• Ability to work on feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.

Responsibilities

• Ensure restaurant compliance with health and labor regulations.
• Lead the restaurant team to maintain service and quality standards.
• Participate in the hiring, training, and discipline of employees.

Skills

Leadership

Communication

Compliance Knowledge

Customer Service

Job description

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.