Shift Leader

Firehouse Subs - NC SC; Conway (AR); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical, Dental, Vision for full-time

401K (after 1 year)

Tips

Flexible schedule

Employee discount

Other

Job summary

Firehouse Subs is seeking a Shift Leader to support the General Manager and manage daily operations during assigned shifts. You will guide team members, uphold brand standards, and ensure a high level of guest service while adhering to company policies.

This role offers both part-time and full-time hours, with flexible scheduling including day, night, and weekend shifts. You will be on the front line, maintaining food safety, costs, and a positive dining experience in a fast-paced environment.

Qualifications

• Basic computer skills and ability to operate a register.
• Stand for long periods and lift up to 50 lbs.
• Comfortable moving in walk-in freezers/coolers at 40°F to -10°F.
• Flexible to work day, night, and weekend shifts.

Responsibilities

• Reports to: General Manager.
• Lead restaurant shift to meet profitability and service goals.
• Ensure compliance with health, wage, age restrictions, and employment regulations.
• Train and discipline team under GM guidance.
• Maintain guest service and cleanliness standards.

Skills

Microsoft skills

Register skills

Physical stamina

Cold environment mobility

Job description

Overview

We are looking for the next ROCK STAR to join our family at Firehouse Subs Restaurant. Shift Leaders must understand the importance of the customer experience and understand that they are the \"Face\" of Firehouse Subs.

Part-time and Full-time positions are available in most locations.

This job contributes to the success of Firehouse Subs by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K (after 1 year of full-time employment)

Qualifications

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shifts
• Ability to be mobile in walk-in freezer/cooler with temperatures ranging from 40° F to -10° F

Responsibilities

• REPORTS TO: General Manager
• POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager, while adhering to all company guidelines and regulations.
• Shift Leaders ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Shift Leaders ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Ensures the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Work schedule

• Day shift
• Night shift
• Weekend availability

Supplemental pay

• Tips

Additional Benefits

• Flexible schedule
• Employee discount
• Other