Shift Leader

Marco; Commerce Charter Township (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Marco's Pizza is seeking a Shift Leader in Commerce Township, MI to supervise team members during shifts, ensure guest satisfaction, and support profitability in a fast-paced environment.

You will uphold Marco's values, lead by example, and help create a welcoming atmosphere for guests and staff while adapting to business needs and maintaining safety protocols.

Qualifications

• Experience leading a team is preferred but not required.
• Strong guest focus and a commitment to Five-Star service.
• Accurate cash handling and basic math skills.

Responsibilities

• Supervise team during shifts to ensure smooth operations.
• Maintain outstanding guest satisfaction and resolve issues promptly.
• Assist with opening/closing tasks, cash handling, and inventory checks.
• Contribute to restaurant profitability through effective team leadership.

Skills

Leadership

Customer service

Cash handling

Communication

Adaptability

Safety compliance

Team player

Tech proficiency

Job description

Join the Marco's Pizza Family as a Shift Leader!

Marco's Pizza is one of the fastest-growing pizza chains in the nation, and we’re looking for motivated Leaders to help us continue this exciting journey. At Marco's, our teams operate like family, and we take pride in fostering a positive, values-driven environment. To uphold this culture, we’re seeking highly engaged Shift Leaders who take ownership and accountability for their role.

If you thrive in a close-knit, supportive atmosphere and are eager to grow with us, we encourage you to apply for a Shift Leader position at Marco's Pizza.

As a Shift Leader, you’ll play a key role in ensuring smooth operations during your shift. You'll supervise team members, maintain customer satisfaction, and contribute to the restaurant’s profitability—all while creating a welcoming environment for guests and staff alike.

Skills Needed

• Strong work ethic, integrity, and professionalism that align with Marco’s values.
• Team player with a passion for delivering a Five-Star experience to every guest.
• Basic math skills (addition, subtraction, multiplication, division) and accuracy in handling cash.
• Effective communication skills, both verbal and written.
• Ability to remain calm under pressure in a fast-paced environment.
• Adherence to safety and security protocols.
• Flexibility with scheduling and willingness to adapt to business needs.
• Proficiency in safely using restaurant technology and equipment.

Key Attributes & Qualities

• A genuine desire to serve and support others.
• Dependable and able to work flexible hours.
• Respectful and courteous in all interactions.
• Self-motivated with a consistent effort to excel.
• Tech-savvy and comfortable using modern restaurant tools.
• Safety-focused and proactive about preventing risks.
• Dedicated to helping the team succeed and committed to our cultural beliefs.

Requirements & Opportunities

• Previous experience is preferred but not required.
• Opportunities for career advancement within the company.
• Flexible scheduling to fit your needs.

If you’re ready to bring your enthusiasm, leadership, and commitment to the Marco’s Pizza family,

Location - Commerce Township - MI - 277 Haggerty Rd