Shift Leader

Hardee's - 2608; Chattahoochee (FL); Vor Ort; USD 35.000 - 45.000; Vollzeit

Zusammenfassung

Hardee's - 2608, located in Chattahoochee, FL, is hiring a Shift Leader responsible for assisting the General Manager in managing restaurant operations. Candidates should have 2-3 years of experience in restaurant management and a High School Diploma or GED. Responsibilities include ensuring quality customer service, maximizing sales, and training Crew Persons. The role requires good communication skills and the ability to implement process improvements. Reliable transportation is a must.

Qualifikationen

• Two to three years of experience in restaurant management.
• Excellent planning and time management skills are required.
• Possession of reliable personal transportation and driver's license.

Aufgaben

• Assist General Manager or Person In Charge with management activities.
• Support efforts to maximize sales and profits.
• Provide quality customer service and satisfaction.

Kenntnisse

restaurant management knowledge

planning and time management

team building

problem solving

cash handling troubleshooting

analytical and organizational

bi-lingual communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

ESSENTIAL FUNCTIONS

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices; models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required; must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant; must be accessible to meet the restaurant’s needs and maintain an open door policy
• Bi‑lingual skills a plus
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably; work with various cleaning products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed