Shift Leader

Vitality Bowls; Cambridge (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A rapidly growing açaí bowl café in Cambridge seeks enthusiastic team members who are passionate about healthy eating and customer service. You will be responsible for providing exceptional service, maintaining store cleanliness, and ensuring the perfect delivery of delicious menu items. If you thrive in a fast-paced, fun environment and enjoy making meaningful connections with customers, this could be the opportunity for you!

Qualifications

• Knowledge of menu items and nutritional values.
• Ability to deliver excellent customer service.
• Experience in a food service or retail environment preferred.

Responsibilities

• Greet and assist customers with their orders.
• Maintain cleanliness and organization in the store.
• Work collaboratively as part of a team.

Skills

Customer Service

Team Collaboration

Nutritional Knowledge

Job description

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards And Expectations

Be Friendly and Fast -

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.
  
  

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.
  
  

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.
  
  

Show Pride In Your Work -

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.