Shift Leader

Firehouse Subs; Boiling Springs (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Firehouse Subs is seeking a Shift Supervisor to manage operations during designated shifts. The role involves ensuring compliance with regulations, leading the restaurant team, and maintaining profitability. Ideal candidates will have strong leadership skills and a commitment to guest service.

Qualifications

• Ability to manage shifts and ensure compliance with regulations.
• Experience in training and supervising staff.
• Strong communication skills.

Responsibilities

• Oversee profitable operation of designated shifts.
• Ensure compliance with health and safety regulations.
• Lead team to meet service and quality standards.

Skills

Leadership

Customer Service

Compliance Knowledge

Operational Management

Job description

Job Title: Shift Supervisor

Reports To: General Manager

Position Summary:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant complies with all local, state, and federal regulations, including health, wage and hour, age restrictions, fair employment practices, ADA, and other legal requirements.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Maintain the profitability of the business by managing shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
4. Lead the restaurant team to meet standards of guest service, quality, and cleanliness, embracing the Firehouse Subs culture, mission, and vision.
5. Assist the GM in implementing current operations plans and company initiatives efficiently and profitably.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
8. Actively participate in Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner regarding any issues impacting the business.
11. Physical requirements include the ability to stand for up to 13 hours and lift up to 50 lbs.
12. Perform any other duties assigned by the GM/Owner.

Compensation: $8.00 - $12.00 per hour

Firehouse Subs is a restaurant chain founded in 1994 in Jacksonville, Florida, by brothers and former firefighters Chris Sorensen and Robin Sorensen. The brand is committed to hearty food, heartfelt service, and public safety, supporting local community activities and the Firehouse Subs Public Safety Foundation.

Our mission emphasizes:

• Hearty and flavorful food
• Heartfelt service
• Public safety

This franchise is independently owned and operated. All employment inquiries should be directed to the specific franchise restaurant, not to Firehouse Subs Corporate.

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