Shift Leader

Baskin Robbins; Berwick (Columbia County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Shift Leader to enhance store operations and customer satisfaction. In this dynamic role, you will develop your leadership skills while ensuring that every customer receives top-notch service. As a vital part of a dedicated team, you will manage crew deployment, drive-thru performance, and quality control. This is an exciting opportunity for those looking to grow within the company and make a significant impact on customer experiences. Join us to lead a team that values excellence and teamwork!

Benefits

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance

Life Insurance Available

Qualifications

• Strong leadership skills to manage and develop the team effectively.
• Excellent customer service skills to ensure customer satisfaction.

Responsibilities

• Lead the team to deliver exceptional customer service and operational excellence.
• Support the General Manager in achieving store goals and objectives.

Skills

Leadership

Customer Service

Teamwork

Communication

Education

High School Diploma

Job description

Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. ("Customers Are Really Everything") level of service. Shift Leaders focus on the key elements of the Dunkin' Donuts operational drivers, which include:

• Fast, friendly, and energetic service
• Quality control of our great products, including our own "Americas Best Coffee," which is brewed fresh every 18 minutes!
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Being a team player who can jump in wherever needed

Goals and Objectives

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers' expectations.

If you are ready to build your leadership skills while making an impact on customers, then we want to talk to you about our opportunities! In the Shift Leader position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin'! Our Shift Leaders are our next Managers. We value growth from within…if that is what you are looking for then this is the career for you!

Benefits Include

• Competitive Weekly Pay
• Paid Time Off
• Employee Meals
• Medical and Dental Insurance with Company Contribution (full time employees)
• Colonial Accident, Short Term Disability and Life Insurance Available