Shift Leader

Five Guys Burgers and Fries; Bear (DE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive wages

Employee discounts

Flexible schedule

Tips and bonuses

On-the-job training

Healthcare for leaders

Job summary

Five Guys Burgers and Fries is seeking an Immediate Shift Leader to oversee quality, safety, and service during peak hours. You will lead a team of up to 10 members, delegate tasks, and ensure cleanliness and cash handling compliance in a fast-paced environment.

The role emphasizes hands-on leadership, adherence to health standards, and effective communication with staff to deliver a consistently great guest experience.

Qualifications

• Experience in coordinating restaurant operations.
• Understanding of food safety and quality standards.
• Strong communication with team and customers as needed.
• Ability to handle peak times and maintain service quality.
• Proven problem-solving skills in a fast-paced environment.
• Organizational skills for multi-tasking and cleanliness.
• Experience delegating tasks to shift crew members.
• Awareness of health inspections and related protocols.
• Experience handling cash and transactions.

Responsibilities

• Ensuring proper quality (Quality Control or QC) of food and service
• Ensuring the practice of proper food safety and handling by the Team
• Communication with the Team in an efficient and proper manner
• Identifying and dealing with current and potential problems
• Maintaining organization and cleanliness during both peak and non-peak hours of business
• Proper delegation of tasks pertaining to all of the above
• Being fully aware of how Secret Shops, Health Inspections, and Steritech are conducted
• Cash management/handling
• Shift Management (Overseeing a crew of up to 10 Team Members)

Skills

Quality Control

Food Safety

Team Leadership

Communication

Problem Solving

Organization

Task Delegation

Health & Safety

Cash Handling

Job description

Five Guys Burgers and Fries - Immediate Shift Leader Position

Are you passionate about making delicious hand formed burgers and fresh cut fries in a fun, fast-paced environment? Do you thrive in a dynamic Team setting where quality and customer satisfaction are top priorities?

As well as being proficient in all areas of the restaurant, the Shift Leader is also responsible for but to limited to:

1. Ensuring proper quality (Quality Control or QC) of food and service

2.Ensuring the practice of proper food safety and handling by the Team

3.Communication with the Team in an efficient and proper manner

4.Identifying and dealing with current and potential problems

5.Maintaining organization and cleanliness during both peak andnon

peak hours of business

6.Proper delegation of tasks pertaining to all of the above

7. Being full aware of how Secret Shops, Health Inspections, and Steritech

are conducted

8. Cash management/handling

9. Shift Management (Overseeing a crew of up to 10 Team Members)

Job Perks:

• Competitive Wages
• Employee Discounts
• Flexible schedule
• Tips and bonus pay supplements
• On the job training
• Healthcare available for qualifying Leaders

Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers:\Start a business or go to college.” The business route won and the Murrell family opened a carry‑out burger joint in Arlington Virginia.
Under the guidance of Jerry and Janie the Murrell family served only hand-formed burgers cooked to perfection on a grill along with fresh-cut fries cooked in pure peanut oil.
During the 1980’s and 1990’s the Murrell family perfected their simple system. Five Guys was The Place to get a fresh, juicy burger with all the toppings you could stuff between fresh-baked buns. A fifth brother was born, and as their family grew so did their business. Four more restaurants with sit‑down seating were added to accommodate the growing clientele.
Early in 2003, Jerry and Janie, together with the “Five Guys\' began offering franchise opportunities. In just under 18 months, Five Guys Enterprises sold options for more than 300 units. The overwhelming success of franchising a local restaurant made national news with articles in trade publications such as Nation’s Restaurant News, Restaurant Business Magazine and the Franchise Times.
Now 30 years after Five Guys first opened, there are almost 1,500 locations worldwide and another 1,500 units in development. Five Guys continues to receive generous media attention and has grown a cult-like following around the world.
FIVE GUYS FACTS:
We only use fresh ground beef.
We only use peanut oil.
There are no freezers in Five Guys locations, just coolers.
1986 - 2001
Five Guys opens 5 locations around the D.C. metro area and perfected their business of making burgers... and starts to build a cult-like following.
2002
Five Guys decides D.C. metro‑area residents shouldn’t be the only ones to experience its burgers and begins to franchise in Virginia and Maryland.
2003
Five Guys sells out of franchise territory within 18 months and decides to open up the rest of the country to franchising.
2003 - Present
Five Guys expands to more than 1,500 locations across the United States, Canada, United Kingdom, Europe, Asia and the Middle East.
Making handcrafted BURGERS & FRIES since 1986!