Shift Leader

McAlister Inc; Avon (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical insurance after one year

401k after one year

Vacation pay after one year

Job summary

Southern Rock Restaurants, LLC is seeking a dynamic Shift Leader to join our restaurant team in Avon, OH. You will supervise front-of-house and back-of-house operations, ensure food safety, quality, and guest satisfaction, and lead by example during opening and closing shifts.

Expect to manage labor, monitor inventory, coach team members, handle guest issues, and maintain a clean, safe, and fun workplace. Full-time, with tips and opportunities for growth.

Qualifications

• Proven ability to lead a team in a fast-paced restaurant environment.
• Strong communication and interpersonal skills.
• Knowledge of food safety and sanitation standards.

Responsibilities

• Oversee opening and closing shifts, ensure proper cash handling.
• Monitor labor and inventory to meet targets.
• Coach and train team members to execute service standards.
• Resolve guest issues promptly and professionally.
• Maintain a clean, safe, and welcoming environment.

Skills

Team leadership

Guest service

Communication

Food safety

Job description

Southern Rock Restaurants, LLC is a franchisee of iconic brands. With a tagline like “Have Fun, No Regrets” it’s obvious we like to have a great time at work. We credit our success to our people and promote an environment of personal development, creativity, and opportunity.Description of PositionThe Shift Leader works as part of our restaurant teams to ensure we provide exceptional service and delicious food in a clean, safe, and welcoming environment. The Shift Leader may work a variety of team member positions throughout the restaurant and will oversee the running of full and partial shifts including opening and closing the restaurant, maintaining inventory levels, and ensuring food quality and sanitation standards are followed.Key Duties and ResponsibilitiesLeading, monitoring, coaching and training team members to ensure operational execution.Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.Ensures all assigned cleaning duties and tasks are completed thoroughly and with integrity.Proficient in all restaurant positions and work hands-on with team members in each of these areas.Works as part of a team to provide an exceptional Guest experience to our patrons.Ensure Guest satisfaction by following the Six Service Standards and PLUS 1 as needed.Performs opening and closing managerial duties including readiness checklists and cash handling duties.Handles Guest issues or conflicts and reports them to the General Manager immediately.Places, checks in, and stores food and orders.Completes daily temperature line checks to ensure food safety practices are adhered to.Help maintain a safe, clean, and fun work environment.Communicate effectively to the management team regarding essential information impacting the business.Report any team member issues or concerns to the General Manager.QualificationsTeam player who works well with others.Positive energy with a strong desire to learn and grow.Strong communication skills.Other RequirementsMust be able to stand for up to 10 hours consecutively.Must be able to lift up to 50 lbs. Some lifting may be overhead.Must have reliable transportation.Compensation and BenefitsFull-time team members are eligible for medical, 401k, and vacation pay after one year.Hourly compensation plus tips.Flexible hours- no late nights!