Shift Lead: Store Operations & Customer Care

Strategic Pizza Inc.; Phoenix (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Strategic Pizza Inc. is seeking team members to manage shift activities, controls, staff coordination, and customer relations. You will handle inventory, cost controls, cash handling, and ensure adherence to standards and schedules while maintaining a positive store image and efficient service.

You will support marketing efforts, attendance and punctuality, and ensure smooth operation of the store through accurate orders and clear communication with customers and crew.

Qualifications

• Operate all equipment safely and correctly.
• Stock ingredients from delivery to storage/work area.
• Prepare products according to standard procedures.
• Receive and process telephone orders.
• Maintain accurate paperwork and inventories.
• Communicate clearly with customers and colleagues.

Responsibilities

• Take inventory and complete associated paperwork.
• Keep equipment and facilities clean on a daily basis.
• Provide excellent customer service in person and over the phone.

Skills

Communication

Customer service

Order taking

Cash handling

Job description

Strategic Pizza Inc. is seeking team members to manage shift activities, controls, staff coordination, and customer relations. You will handle inventory, cost controls, cash handling, and ensure adherence to standards and schedules while maintaining a positive store image and efficient service.

You will support marketing efforts, attendance and punctuality, and ensure smooth operation of the store through accurate orders and clear communication with customers and crew.