Shift Lead: Smooth Ops, Top-Notch Service

WKS Restaurant Group; Long Beach (CA); On-site; USD 27,552 - 35,817; Full time

Job summary

A leading restaurant chain is seeking a Shift Supervisor to oversee daily operations, ensure exceptional customer service, and train staff effectively. Responsibilities include managing the shift, handling customer issues professionally, and maintaining operational standards. Ideal candidates will have strong leadership and organizational skills, a high school diploma, and be at least 18 years old. This position offers a pay range of $20.00 – $26.00 based on various factors.

Qualifications

• Must be 18 years of age or older.
• Strong leadership and organizational skills are essential.
• Must pass a pre-employment drug screen and criminal background check.

Responsibilities

• Oversee the entire shift to ensure operations run smoothly.
• Train employees and maintain adequate staffing.
• Promote a customer service-oriented atmosphere.

Skills

Leadership

Customer service skills

Organization

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Retail equipment

Job description

A leading restaurant chain is seeking a Shift Supervisor to oversee daily operations, ensure exceptional customer service, and train staff effectively. Responsibilities include managing the shift, handling customer issues professionally, and maintaining operational standards. Ideal candidates will have strong leadership and organizational skills, a high school diploma, and be at least 18 years old. This position offers a pay range of $20.00 – $26.00 based on various factors.