Shift Lead: Smooth Operations & Team Champion

kmac; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac in Rogers, Arkansas is looking for a dedicated Shift Lead to support the Restaurant General Manager. In this role, you will oversee work shifts, ensuring that team members fulfill their assigned responsibilities and provide quality service to customers.

Your duties will include managing customer complaints, giving feedback to your team, and upholding safety standards in the restaurant. This position requires leadership and strong communication skills, making it essential to maintain a friendly and efficient environment for both staff and customers.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Experience in providing constructive feedback to team members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by running shifts effectively.
• Ensure that Team Members complete all assigned duties.
• Maintain restaurant safety standards for Team Members and customers.

Skills

Customer service skills

Leadership

Teamwork

Job description

kmac in Rogers, Arkansas is looking for a dedicated Shift Lead to support the Restaurant General Manager. In this role, you will oversee work shifts, ensuring that team members fulfill their assigned responsibilities and provide quality service to customers.

Your duties will include managing customer complaints, giving feedback to your team, and upholding safety standards in the restaurant. This position requires leadership and strong communication skills, making it essential to maintain a friendly and efficient environment for both staff and customers.