Shift Lead: Smooth Operations & Team Champion

kmac; Mount Vernon (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac in Mount Vernon, Illinois, seeks a Shift Lead who will support the Restaurant General Manager by overseeing work shifts, ensuring high standards are met, and solving customer complaints effectively. Candidates should exhibit strong leadership and communication skills, helping guide Team Members in delivering a safe and friendly environment.

This role requires ownership and a commitment to quality service while adhering to company policies in cash, security, and inventory management.

Responsibilities

• Support the Restaurant General Manager by running shifts and meeting standards.
• Solve customer complaints quickly and positively.
• Provide feedback to Team Members in a positive manner.

Job description

kmac in Mount Vernon, Illinois, seeks a Shift Lead who will support the Restaurant General Manager by overseeing work shifts, ensuring high standards are met, and solving customer complaints effectively. Candidates should exhibit strong leadership and communication skills, helping guide Team Members in delivering a safe and friendly environment.

This role requires ownership and a commitment to quality service while adhering to company policies in cash, security, and inventory management.