Shift Lead: Restaurant Ops & Customer Experience

Papa John's International , Inc.; Anchorage (AK); On-site; USD 30,000 - 45,000; Full time

Job summary

Papa John's International, Inc. in Anchorage, Alaska, is looking for a Shift Leader to supervise shifts and manage operations ensuring high-quality products and customer service. Responsibilities include monitoring shift coverage, adhering to company policies, and contributing to profit goals. The ideal candidate will have previous restaurant experience, effective communication skills, and management abilities. Preferred qualifications include a high school diploma and food service certifications. Join a team that values customer satisfaction and quality service.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Supervises shifts and/or work areas to ensure quality products and service.
• Ensures adequate shift coverage and provides feedback on performance.
• Manages operations, following company policies and financial guidelines.
• Contributes to profit goals and manages inventory levels.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED preferred

Serv-Safe/Local or State Food Service Certification preferred

Tools

FOCUS System

Job description

Papa John's International, Inc. in Anchorage, Alaska, is looking for a Shift Leader to supervise shifts and manage operations ensuring high-quality products and customer service. Responsibilities include monitoring shift coverage, adhering to company policies, and contributing to profit goals. The ideal candidate will have previous restaurant experience, effective communication skills, and management abilities. Preferred qualifications include a high school diploma and food service certifications. Join a team that values customer satisfaction and quality service.