Shift Lead: Restaurant Operations & Team Coaching

soar-restaurants-sonic; United States; On-site; USD 16,531 - 20,664; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader to perform, lead, and supervise basic operational duties ensuring quality products and guest service. You will oversee stations and sanitation, support training, and uphold policies while reporting to the Manager on Duty (MOD).

The role requires regular attendance, flexible hours, and a minimum 30 hours per week, with nights, weekends, and holidays as part of the schedule. This position is nonexempt and on-site at a Sonic restaurant.

Qualifications

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as assigned to meet operational standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards.
• Regular attendance.

Skills

General restaurant knowledge

Basic math and reading skills

Verbal and written communication

Follow directions

Leadership

Multi-tasking

Time management

Conflict resolution

Job description

soar-restaurants-sonic is seeking a Team/Crew Leader to perform, lead, and supervise basic operational duties ensuring quality products and guest service. You will oversee stations and sanitation, support training, and uphold policies while reporting to the Manager on Duty (MOD).

The role requires regular attendance, flexible hours, and a minimum 30 hours per week, with nights, weekends, and holidays as part of the schedule. This position is nonexempt and on-site at a Sonic restaurant.