Shift Lead - Residential Programs

boyshaven; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and life insurance

401(k) with company match (50% up to 6

Paid Time Off including 24 days per ye

Job summary

Boys & Girls Haven is seeking a Shift Lead to oversee cottage operations during assigned shifts, coordinating staff and maintaining a safe, structured environment for youth in care.

The role provides on-shift leadership to Direct Care Professionals, ensures daily routines and program delivery, and supports staff with behavior interventions while maintaining accurate documentation and open communication with leadership.

Qualifications

• High school diploma or equivalent required; bachelor's preferred.
• Minimum of two years of experience in human services, preferably in a residential or similar setting.
• Prior leadership or supervisory experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Valid driver's license and insurable driving record.
• Must be at least 21 years of age.

Responsibilities

• Oversee daily operations within the residential cottage.
• Provide leadership, guidance, and support to Direct Care staff.
• Ensure routines, activities, and program expectations are carried out consistently.
• Support implementation of behavioral interventions and maintain a therapeutic environment.
• Monitor documentation, including daily logs and medication administration records.
• Communicate with leadership regarding incidents, concerns, and operational needs.
• Assist with onboarding and supporting new staff.
• Participate in crisis response and ensure appropriate intervention strategies are followed.

Education

High school diploma or equivalent

Bachelor's degree in human services (preferred)

Strong communication, organizational, and problem-solving skills

Valid driver's license and insurable driving record

Must be at least 21 years of age

Job description

Schedule

• Wednesday - Friday 2:00 PM - 10:00 PM, Saturday 10:00 AM - 10:00 PM
• Monday - Wednesday 2:00 PM - 10:00 PM, Sunday 10:00 AM - 10:00 PM

Overview

Boys & Girls Haven is seeking a Shift Lead to oversee cottage operations during assigned shifts. This role is responsible for coordinating staff, maintaining program structure, and ensuring a safe and consistent environment for youth in care.

Position Description

The Shift Lead provides on-shift leadership and support to Direct Care Professionals while ensuring daily operations run effectively. This includes monitoring routines, supporting staff in real time, and maintaining consistency in expectations and program delivery.

Key Responsibilities

• Oversee daily operations within the residential cottage
• Provide leadership, guidance, and support to Direct Care staff
• Ensure routines, activities, and program expectations are carried out consistently
• Support implementation of behavioral interventions and maintain a therapeutic environment
• Monitor documentation, including daily logs and medication administration records
• Communicate with leadership regarding incidents, concerns, and operational needs
• Assist with onboarding and supporting new staff
• Participate in crisis response and ensure appropriate intervention strategies are followed

Qualifications

• High school diploma or equivalent required; Bachelor's degree in human services preferred
• Minimum of two (2) years of experience in human services, preferably in a residential or similar setting
• Prior leadership or supervisory experience preferred
• Strong communication, organizational, and problem-solving skills
• Valid driver's license and insurable driving record
• Must be at least 21 years of age

Compensation and Benefits

• Affordable health, dental, and life insurance
• 401(k) with company match (50% up to 6%)
• Paid Time Off, including 24 days per year (including holidays)

Boys & Girls Haven is an equal opportunity employer and a drug-free workplace. Pre-employment and for-cause drug testing is required.