Shift Lead - Residential Programs

Boys & Girls Haven; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Affordable health, dental, and life insurance

401(k) with company match

Paid Time Off including holidays

Job summary

Boys & Girls Haven in Louisville, Kentucky, is looking for a Shift Lead to oversee cottage operations during assigned shifts. The role involves coordinating staff, ensuring program structure, and maintaining a safe environment for youth in care.

The ideal candidate will have a high school diploma or equivalent, with a preference for a Bachelor's degree in human services. Strong communication and leadership skills are essential, along with at least two years of experience in a related field.

The position offers benefits including health insurance and paid time off.

Qualifications

• Minimum of two years of experience in human services, preferably in a residential setting.
• Prior leadership or supervisory experience preferred.
• Must be at least 21 years of age.

Responsibilities

• Oversee daily operations within the residential cottage.
• Provide leadership to Direct Care staff.
• Support implementation of behavioral interventions.
• Participate in crisis response.

Skills

Communication skills

Organizational skills

Problem-solving skills

Leadership experience

Education

High school diploma

Bachelor's degree in human services

Job description

Overview

Boys & Girls Haven is seeking a Shift Lead to oversee cottage operations during assigned shifts. This role is responsible for coordinating staff, maintaining program structure, and ensuring a safe and consistent environment for youth in care.

Position Description

The Shift Lead provides on-shift leadership and support to Direct Care Professionals while ensuring daily operations run effectively. This includes monitoring routines, supporting staff in real time, and maintaining consistency in expectations and program delivery.

Key Responsibilities

• Oversee daily operations within the residential cottage.
• Provide leadership, guidance, and support to Direct Care staff.
• Ensure routines, activities, and program expectations are carried out consistently.
• Support implementation of behavioral interventions and maintain a therapeutic environment.
• Monitor documentation, including daily logs and medication administration records.
• Communicate with leadership regarding incidents, concerns, and operational needs.
• Assist with onboarding and supporting new staff.
• Participate in crisis response and ensure appropriate intervention strategies are followed.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in human services preferred.
• Minimum of two (2) years of experience in human services, preferably in a residential or similar setting.
• Prior leadership or supervisory experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Valid driver’s license and insurable driving record.
• Must be at least 21 years of age.

Compensation and Benefits

• Affordable health, dental, and life insurance.
• 401(k) with company match (50% up to 6%).
• Paid Time Off, including 24 days per year (including holidays).

Boys & Girls Haven is an equal opportunity employer and a drug-free workplace. Pre-employment and for-cause drug testing is required.