Shift Lead - Panda Express - Denver International Airport- Full Time

Concessions International, LLC; Denver (CO); On-site; USD 25,003 - 35,610; Full time

Job summary

A food and beverage service provider is seeking a Shift Lead for their location at Denver International Airport. The role involves ensuring exceptional customer service, supervising staff, and handling cash transactions. Successful candidates will have a high school diploma and 1-2 years of customer service and supervisory experience. Food safety knowledge is essential. This full-time position offers a competitive hourly rate with required in-person attendance.

Qualifications

• 1-2 years of previous customer service and supervisory experience.
• Must obtain alcohol awareness and/or ServSafe Food Safety certification.
• Ability to read, comprehend, and effectively communicate information.

Responsibilities

• Ensure guests receive superior service in a friendly environment.
• Communicate and sell menu offerings to guests.
• Handle cash and complete payment transactions.
• Monitor daily operations and lead employees in the absence of a manager.
• Maintain cleanliness and safety standards.

Skills

Customer service

Supervisory skills

Communication

Food safety knowledge

Mathematical skills

Education

High school diploma or GED

Job description

Shift Lead - Panda Express - Denver International Airport- Full Time

Job Category: Food and Beverage Service

Requisition Number: FTPMS003575

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• Posted : March 23, 2026
• Full-Time
• On-site
• Rate : $22 USD per hour

Locations

Showing 1 location

Description

Essential Duties/Responsibilities:

1. Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
2. Communicates, explains and suggestively sells menu offerings, products, and promotions to guests.
3. Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
4. Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
5. Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
6. Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
7. Adheres to and ensures all company policies, procedures and safety guidelines are followed.
8. Support the training of associates to ensure that unit standards, sales and customer service are maintained.
9. Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists.
10. Follows safe food handling and proper hygiene practices.
11. Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
12. Performs other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to obtain alcohol awareness and/or ServSafe Food Safety certification.

Education/Previous Experience: High school diploma or general education degree (GED); 1-2 years previous customer service and supervisory experience or an equivalent combination of education, training, and experience

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively communicate information individually and in small group situations to customers and co workers.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands to lift and carry (0-50 lb.), frequent reaching/grasping/handling, frequent pushing and pulling (0-50 lb.), handle or feel objects, tools or controls; and talks or hears. Specific vision abilities required by this job include close vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks do not expose employee to hazardous conditions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.